Privacy Policy

1. Introduction

Altcutman LLC ("Company," "we," "us," or "our") is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our Altcutman SMS Service—a service designed to deliver timely appointment reminders and confirmation texts. By using our Service, you consent to the practices described below. This policy is designed to meet the requirements for Twilio's A2P messaging services.

2. Data Collection

We only collect personal data that you voluntarily provide when you opt in to our Service. This includes, but is not limited to:

• Phone Number: Used for sending SMS notifications.
• Email Address: Provided optionally to receive supplementary information or alerts.

3. Use of Data

Your personal information is used exclusively for the following purposes:

• Appointment Notifications: Sending timely reminders and confirmation texts related to your scheduled appointments.
• Service Alerts: Delivering critical updates or changes regarding your appointments.
• Optional Marketing Communications: With your explicit consent, we may send occasional updates, feature announcements, or special offers.

We do not use your information for any other purpose without your further consent.

4. Data Sharing and Disclosure

Your privacy is paramount to us. We will not sell or rent your personal data to third parties. We may only share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in providing our Service. These partners are contractually obligated to maintain the confidentiality and security of your data.
• Legal Obligations: When required by law, regulation, or a valid legal process.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, provided the receiving party agrees to adhere to a privacy policy substantially similar to this one.

5. Data Security

Altcutman LLC uses industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, secure storage, and strict access controls. While we strive to protect your information, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

• Access and Update: You may request access to, or an update of, your personal data at any time.
• Opt-Out: You may cancel the SMS Service by texting "STOP" to our shortcode. Upon receiving your request, we will confirm your unsubscribe status via SMS, and you will no longer receive messages from us.
• Assistance: If you have any concerns about your data or wish to exercise your rights, please contact us using the details provided below.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of any such collection, we will take prompt steps to delete the information.

9. SMS Communications and Consent

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on our website at altcutman.com with an updated effective date. Continued use of the Service constitutes acceptance of the revised Privacy Policy.

11. Contact Information

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: